Make Customer User Experience Smooth with LiveChat

Livechat

Whether you are running an e-commerce platform, providing any services, or giving any insights or ideas on any concept on the internet via a website you need to have live chat support in case of any problem or to smooth the user experience, consumers who visit your website need real-time engagement with you in case of any query, so you must be ahead of them to become unique in their eyes. Introducing LiveChat – a leading customer support provider that enhances customer engagement and smooth communication. LiveChat was established in 2002 as SaaS (Software as a service), to fulfill the needs of different industries such as e-commerce, travel, finance, and more so that businesses can give quick and efficient replies to their customers.

LiveChat Homepage

It provides a chat widget that you can embed into your website, and it will be visible to your users as a small chat box its other element is an agent application which is used by employees to answer the queries of the customers, it is enhanced with the user-interface tools which one on one communication easier. Mainly there are two ways of beginning the communication. One is passive in which communication is started by a website visitor by tapping the icon, and the other one is active communication in which communication is initially started by an agent or automatically after meeting certain criteria.

Various Features of LiveChat

Now let’s glance at the various features of LiveChat: –

Chat Tools: – You will get various options such as real-time communication with visitors, filtering and managing conversation through chat tags, faster responses through chat sneak-peek, predefined or pre-designed answers to some common questions, text with rich media, and file sharing. Chat Widget Customization- You can customize the appearance of the widget to be identical to the branding side, with the help of changes in colors, themes, and position. You can enable your widget for multilingual communication as it is supported by LiveChat. Customer engagement: – You can engage your customers by visitor tracking, sending chat invites based on visitors’ behavior, and collecting feedback from customers after the chat, which helps in identifying the areas of improvement. Reports and Analytics: – You can analyze detailed reports on the basis of various metrics, such as chat volume, customer satisfaction score and more, which helps you to monitor performance and make decisions, you can also evaluate agent performance and track sales and conversions, and can develop an understanding as per data available, which can help you to make ultimately data-driven decisions. Security: – LiveChat provides high-quality standards for data security such as all the data exchanged is encrypted, and compliance with GDPR rules and regulations which helps you to manage the data as per legal norms, for the healthcare sector it complies with HIPAA rules, to handle sensitive patient information.

LiveChat

 

Other than these ones, it also has other features as well, like sales and commerce, team management, live chat APIs, and messaging channels.

Pricing Plans offered by LiveChat: –

LiveChat offers plans at four stages, and all these plans can be billed annually or monthly, with a 14-day free trial policy. Starter Plan – suitable for small businesses as it has basic chat features, a ticketing system, data security, and a 60-day chat history. Team Plan – All inclusive of Starter plan, plus chat routing, advanced reporting, integrations, and 1-year chat history. Business Plan – It includes all the benefits of a team plan plus HIPAA compliance, agent groups, a work scheduler, and a 2-year chat history. Enterprise Plan – It comes with custom pricing and includes all the features of a business plan plus a committed account manager, product training, and customized solutions to meet the needs.

LiveChat Pricing

Conclusion: –

In the end, I would like to say that LiveChat is a resourceful customer service platform, which is developed to boost sales and sales for businesses of all sizes across various communication channels. It empowers companies to automate up to 80% of customer interactions, allowing support agents to handle more complex issues. With vigorous reporting tools, you can easily track performance metrics and make data-driven decisions. Its amazing features such as real-time chat, automated responses, and detailed analytics strengthen businesses to increase customer engagement and straightforward support processes.

Create, Manage and Edit the Digital Assets with ACDSee

Acdsee Logo

Content creators, graphic designers, photographers, and other people who work in the visual world, always require well-developed software to give a more polished look to their work and manage the workflow and collections of vast digital media. Today we are going to discuss about such a platform, which offers a plethora of features to its users whether they are photographers, designers, or anyone included in visual content creation. The platform is ACDSee. You will definitely going to find whatever you are looking for. It serves various needs, from robust image editing tools to advanced digital asset management. ACDSee Photo Studio Ultimate, ACDSee Photo Studio Professional, and ACDSee Gemstone Photo Editor like multiple tools offered by this platform. These tools are exclusive to a particular function whether it is photo editing, asset management, layered editing, and more.

ACDSee

Various products offered by ACDSee: –

Multiple products are offered by the platform for photo editing and video creation. Let’s discuss some of them. ACDSee Photo Studio Ultimate – As it offers advanced features such as RAW editing and, a complete DAM system, facial recognition therefore, it provides solutions for managing, editing, and organizing photos. It is the best tool for working professionals, as it gives you full control over the library and editing process. ACDSee Photo Studio Professional – It is a robust tool but with a limited number of features, it is ideal for those enthusiasts and professionals who need robust features without full hassle. So, it supports limited features such as RAW support, non-destructive editing, and DAM tools.

Gemstone Photo Editor – For complex projects, that require multiple layers of editing, this Photo Editor can be your stop. As it allows you to do compositing, design work, and retouching, more than just basic edits. Luxea Video Editor – It provides various features such as multi-track editing, transitions, effects, and overlays. It also supports 4k resolution audio editing and other mandate features which lets you make tutorials, presentations, and creative projects. You can share and export the video in different formats. It helps you to make polished and professional videos effortlessly. ACDSee Video Converter: -This tool is simple and effective to convert the videos between various formats, for various playbacks on multiple devices such as smartphones, tablets, and game consoles. It supports various popular formats like MP4. You can also convert the videos in bulk for your convenience. It allows you to adjust video resolution, quality, and file size. Besides it also offers various other tools.

ACDSee homepage

Why People are choosing ACDSee?

It provides various advantages. It provides you super DAM system, to organize and manage the photo collections seamlessly. You must have a tool to organize the pool of creatives so that you can easily manage it, additionally, it provides easy retrievals as well. Its robust features include personalized keyword tagging, ratings, color labels, various filters, a search tool for large libraries, metadata editing, and more. Letting you preview, compare, and organize photos in one platform leads to time and workflow efficiency. It provides RAW photo editing, which is used by various professionals, as it provides the highest quality image data and non-destructive editing. You can process your images with great precision as it also supports various camera formats. Its editing interface gives tools for exposure correction, white balance adjustments, sharpening, noise reduction, and more.

Why People using ACDSee

Speed and performance are great factors on which anyone will continue to use the platform. So, this platform is designed to manage heavy workflow, so that you can conveniently use the platform. It ensures that you can easily import, organize, or edit the pictures in bulk without facing any technical glitches. So, its interface is quick and responsive and reduces downtime so that users can easily focus on creativity. Working in collaboration with a team, allows users to sync the library across various devices effortlessly. So on a single project, various members can work simultaneously. You can also take backup, share, and access the photos whenever required as it supports various cloud services such as OneDrive and Dropbox. Additionally, along with the web, it is available for mobile users as well so you access your work from anywhere.

Editing with ACDSee

Conclusion

In conclusion, we can say that it is more than just a photo editing tool, it is the complete suite that lets professionals create, manage, and organize digital assets in one place. It offers various tools that bring the vision to life. It has become an inevitable tool for various users due to its sleek interface, robust editing capabilities, and powerful DAM system. By using this platform you can easily streamline your workflow, which leads to better productivity and creativity.

Framer: – The tool to simplify Website designing and development

Framer

To establish a business online, you must have a user-friendly, appealing, and engaging website, and to create such a website there are several tools available in the market, with the help of which you can easily make the website. So today we will discuss one such tool, which can help you to make website designing and development both easy. The tool is Framer. Framer is a website builder tool, that blends design and coding to let you create high-quality landing pages, and web designs, which offers a sleek or user-friendly interface as it simplifies the complex process of creation. This is ideal for both, newbies who are entering the world of website building and professionals who are handling complex websites or e-commerce platforms. It provides a plethora of customizable templates plus advanced features compared to its competitors. It also offers Framer AI to simplify the process of website design, development, and hosting so you do not require the coding language.

Framer Homepage

Features of Framer: –

The features offered by the platform can be a significant asset for both web designers and developers, simplifying their design and prototyping routines. It provides you with a dedicated content management system so that you can easily manage the website’s content. You can easily handle blog posts, job listings, and marketing pages. It also allows you to easily create, edit, and organize content as it offers various advanced features such as collections, pages, filtering, and conditionals. To get organic traffic on the website and rank the website on SERPs, it also comprises SEO and performance capabilities, so that you can easily optimize your website for the search engines. It provides essential features such as sitemaps, robot.txt files, metadata, compressed codes, and other mandate features. These features will help you to make your website perfect from a technical SEO perspective. Real-time collaboration – To enhance communication and streamline the workflow, it lets your whole team work on the same project at the same time. This feature helps you better align your work as you can easily invite team members to work at the same time.  Additionally, you can also share components and styles, to confirm the smooth process of creation of stunning and responsive websites. 

Features of Framer

 

Pricing Plans offered by Framer: –

So, it offers a free plan and a paid plan. You can start with a free plan and can upgrade to get advanced features. The free plan is best for hobby sites and you will get a Framer domain and banner. In the paid model, you have four plans. Mini –  which is best for small sites it offers custom domains, Home and 404, 50 form submissions, and 1000 visitors per month. Basic is ideal for personal sites, it provides 150 pages, password protection, 1CMS collection, 500 form submissions, and 10k visitors per month. Pro Plan is suitable for large sites as it offers 300 pages, analytics, and cookies, a staging environment, 10 CMS collections, 2.5k form submissions, and 20k visitors per month. An enterprise plan is suitable for enterprise websites. It provides enterprise security, custom hosting, uptime guarantee, SSO for sites, custom limits, dedicated infra, and launch support.

Pricing Plan of Framer

Benefits of Framer: –

Using Framer gives you several benefits such as interactive design: – It is a beginner-friendly platform, that provides you visual editor, component library, and animation and interaction capabilities but with an easy-to-use interface, so that you can swiftly make the designs as per your requirements. It also provides tutorials or other learning resources to upgrade user experience. No technical skills required – As it offers a drag-and-drop facility, you can easily make the designs without the requirement of coding knowledge. So it is time savvy and simultaneously it saves your efforts. It also offers a great library of various pre-designed components so you can use them while making designs. Real-Time Collaboration –  It lets you share your design with your teams so that your team can also work on the same design, anyone in your team can see updates and changes in real-time. It boasts team synergy and project flow. It also allows you to integrate with tools or software so that you can easily make the designs as per the requirements. As it streamlines the whole process of web development with a visual editor, and pre-fitted components, and reduces the overall expenses for development so, the platform is time and cost-effective.Benefits of Framer

 

Conclusion

So, in a nutshell, we would like to state that it is more than just a tool, as it empowers its users to bring ideas to life with accuracy and speed. Its unique features, design, code, and AI intelligence set it apart from other competitors present in the market. So it can be an inevitable tool for your web creating and design process regardless you want to create a prototype or a complex and interactive experience, it can satisfy your requirements.