A social media automation platform to help businesses, creators and marketers interact with their audience. You can reply to messages using automation, answer popular questions, gather leads and interact with customers via messaging platforms. You can save time with automated flows to help you interact with your customers.
What is Manychat?
An automation tool that helps make interactions easier for businesses and content creators. Enable automation on messaging platforms such as Instagram, Facebook Messenger, WhatsApp, TikTok, and Telegram (depending on your plan).
For example, comment on an Instagram post and Manychat will trigger a DM. Businesses can also use it to share links to products, share information and get customer data.
Features:
Automate messages on Instagram. Businesses can reply to comments, add new followers and send DMs.
Manage your WhatsApp interactions with automation. Businesses can easily reply to customer queries, share product information.
This is one of the most useful features. Create automated messages to reply to common questions.
Using Manychat businesses can gather customer data. Create automated interactions to ask questions and gather contact details.
Create flows using the automation builder. You do not need any in-depth coding skills. Just choose the trigger, add messages and decide what happens when they reply.
If you are on an eligible plan you will have access to AI powered features. Businesses can reply to common questions with AI.
Benefits:
Save time with automation
Allow businesses to reply to customers quicker
Helps with social media engagement
Easier to gather leads
Manage conversations across multiple channels
Less manual messaging
Helps with marketing and sales
These features can be very useful if you run an online store, agency, influencer or small business and receive lots of customer messages.
Pricing:
There are multiple plans available to suit your business’ needs. The plans are: Free, Essential, Pro, Business and Advanced.
The free plan is great for beginners to get to grips with basic automation. The paid plans allow you to take advantage of extra features, more active contacts, more users and advanced automation.
The pricing advertised starts from $14 per month for Essential, $29 for the Pro plan and $69 for Business, and $139 for the Advanced plan per annum. Prices may vary depending on your region. Be sure to check out the pricing page.
Who is it for?
Small businesses wanting to manage customer queries.
Instagram creators/influencers.
Digital Marketing Agencies.
Online stores/brands.
Businesses wanting to gather leads.
Social Media Managers.
This can be very useful for businesses who regularly receive messages.
Is it easy to use?
Manychat has been created to be user friendly for those with no technical skills. The automation builder is visual and there are templates to help create your automation.
You may need to get to grips with triggers, conditions and flows as a beginner. Start with simple flows to get to know the platform.
Final Thoughts:
Overall Manychat is a useful platform to help businesses and creators automate their social media interactions. With Instagram automation, WhatsApp, lead generation and AI it can be a helpful solution.
If you run a small business, manage social media or work in digital marketing then Manychat can help you save time. If you want to try social media automation then head over to Manychat and see which plan is best for you.