Managing client connections is crucial in today’s fast-paced digital environment, particularly for businesses looking to increase sales, foster trust, and expand quickly. CRM (Customer Relationship Management) tools can help with it. The finest aspect? To begin, you don’t need a huge amount of money.
These are the top free CRM solutions for startups in 2025 that offer robust capabilities without breaking the bank, whether you’re handling leads, tracking sales, or organizing customer data.
1. CRM from HubSpot
The Greatest Free CRM for Startups Overall
Why It’s Excellent:
Without a doubt, one of the most well-liked and intuitive CRMs for startups is HubSpot. Surprisingly generous, its free plan is perfect for startups.
Key attributes:
- Tracking deals and managing contacts
- Scheduling and email templates
- Visualization of pipelines
- Marketing resources such as landing pages and forms
- Outlook and Gmail integration
Perfect for: New businesses seeking a comprehensive sales and marketing platform with expansion potential.
2. The Free Edition of Zoho CRM
Ideal for Personalization
Why It’s Excellent:
Zoho CRM is quite flexible and can be readily customized to fit your particular workflow.
Key attributes:
- Tools for automating sales
- Management of leads and contacts
- Task tracking and email insights
- Access to mobile apps
- Three users are free.
Perfect for: New businesses that require flexibility and intend to grow over time.
3. Freshworks’ Freshsales: Free Plan
Best for Budget-Friendly AI Features
Why It’s Excellent:
Even on the free plan, Freshsales provides an easy-to-use UI with AI-powered capabilities.
Key attributes:
- Management of contacts and accounts
- Analytics for email monitoring and engagement
- Lead scoring using AI (limited)
- Fundamental features of automation
Perfect for: Sales teams seeking an AI advantage without having to pay for it up front.
4. CRM by Bitrix24
The Greatest One-Stop Shop with Extras
Why It’s Excellent:
Beyond CRM, Bitrix24 provides other services. It offers free task management, sales tools, and collaboration.
Key attributes:
- Management of pipelines
- Tools for tasks and projects
- Features of team communication
- Automation of marketing
- Unlimited users can use it for free; however, there are storage constraints.
Perfect for: New businesses that want a single platform for internal collaboration and CRM.
5. The Free Plan for Capsule CRM
Ideal for Ease of Use and Simplicity
Why It’s Excellent:
Ideal for startups, Capsule CRM concentrates on essential CRM functionalities without overburdening users.
Key attributes:
- Management of contacts
- Monitoring the sales pipeline
- Monitoring of tasks and activities
- Connectivity with Mailchimp, Google Workspace, and more
Perfect for small teams and founders seeking a straightforward and efficient solution.
Extra Points to Remember:
- Streak CRM: Excellent for solopreneurs, integrated right into Gmail.
- Apptivo offers up to three users a good combination of project management and CRM.
- Despite having many features, Agile CRM is free for up to ten users (with restrictions).
Final Thoughts
The right free CRM tool can help your startup build better relationships, close more deals, and stay organized without burning through your budget.
Our picks at a glance:
| CRM Tool | Best For | Free User Limit |
|---|---|---|
| HubSpot CRM | All-in-one features | Unlimited |
| Zoho CRM | Customization | 3 users |
| Freshsales | AI-driven sales tools | Unlimited |
| Bitrix24 | CRM + project collaboration | Unlimited |
| Capsule CRM | Clean, simple sales tracking | 2 users |
Pro Tip: Use a free version at first, see what works, and only upgrade when your company really requires additional capability.